10. We play really diverse and great music in our clinic.
9. We will be glad to make you a cup of the world's best coffee if you ask. Door County Lighthouse Blend.
8. Dr. Fleming's income is not dependent upon the clinic. The clinic only has to support the staff and the bills the clinic generates (rent, utilities, taxes, lab fees, drug fees, insurance, etc). We are not under pressure to squeeze every dime out of every client that comes through our doors.
7. Dr. Fleming has been practicing for 27 years and knows how to help people decide what is the best course of treatment for both them and their pet. We can handle about 98 - 99% of the cases that come through our doors.
6. Prairie State Veterinary Clinic will be 20 years in practice in October 2009!
5. Prairie State enjoys excellent relationships with a number of specialists in Chicagoland and Dr. Fleming is one of those vets who will offer you a referral early on in the workup of your pet instead of trying this or that, visit after visit, to see what works. If you choose not to go to a specialist rest assured that we will continue to research your pet's problem by talking to specialists, by using our good old textbooks and by using VIN (VIN = Veterinary Information Network). We pay a good bit of money each month to be online with VIN which is the world's largest discussion group of veterinarians. We often discuss problems with specialists in Austrailia, England, Sweden, Canada, and of course, the USA. It's an amazing continual education).
4. We enjoy developing long term relationships with our clients. Many become like family. We are now starting to treat the pets of many of my clients children and those of at least one of my clients grandchildren. The average client stays with a veterinary practice in the US for an average of 3.5 years. We have many many clients who go back to l985 with us.
3. Our reputation and how we percieve the level of care that we offer mean more to us than how much income is generated each day.
2. At this point in time I can honestly say that I have one of the best staffs that a veterinarian could be blessed with. They are super competent and really do care about you and your pet. I think I am always just one step ahead of them but I am just kidding myself. They are the ones who make this place successful.
1. We will always treat you and your pet the way we would want to be treated if we were in your clinic.